Selling applications has become the new dominant business activity of the telecom market

According to Usernews and research firms, companies are looking for technology to help them fill gaps left by smaller staffs, and to enhance productivity.

Selling applications has become the new dominant business activity for the telecom market.

It's important to offer

• real cost saving
• cost conserving
• productivity producing
• customer experience enhancing products and service.

The Big Trends

Global & North America PBX Line Shipments 2008 :

56 million lines shipped in 2008

• 12.9 mio. IP Lines (23.2%)
  
• 32.1 mio. Hybrid (57.73%
• 3.7 mio. TDM PBX (6.65%)
• 6.9 mio. TDM Key (12.41%)
  

(Source: Dell O’ro Reports)

• Broadband IP Telephony remains the most common carrier-based business VoIP solution with revenues exceeding $1.1 billion in 2008, compared to $857 million for hosted IP Centrex service within the US.
  
  
• Adoption varies significantly by size of business, with Enterprise businesses preferring a partial deployment, while SOHO businesses are more likely to go IP-only.

(Source: In-Stat)

60% more flexibility with Unified Communications

Past Aberdeen research showed that Best-in-Class companies who have implemented Unified Communications have seen a 55% increase in employee responsiveness to others - 2.7x more than all other companies, a 52% increase in an employee's ability to gain knowledge / data from others - almost 3x the Industry Average, and a 60% increase in the flexibility of the workforce - over 3x all others.

Interview with Christophe Remillet

The Competence Site has published an interview (German) with Christophe Remillet , Head of Business Development at iscoord ag.

He answers questions about his past activities and current developments, projects and challenges.

New is-phone 8 versions ready for download!

We have uploaded the new is-phone 8 versions with improvements and additional features like toolbar support (is-phone for IBM Lotus Notes 8).

By filling out the form on the following pages, you will get an email with instructions how to download the 30-days free trial and install the new is-phone stand-alone client and plug-ins:

• is-phone for IBM Lotus Notes 6/7/8 (stand-alone version)
• is-phone for IBM Lotus Notes 8 (plug-in version)
• is-phone for IBM Lotus Sametime 8 (plug-in version)

If you have any question or improvements, please email us.

iscoord interviewed by Forrester

Forrester published the report "Market Overview: Sizing Unified Communications - Stalled Market Blossoms To $14.5 Billion In 2015 As Barriers Fall". iscoord is one of the interview partners together with companies like AT&T, Avaya, BT, Cisco and others that has provided information for this report.


Executive Summary

Forrester forecasts that the market for unified communications within enterprises in North America, Europe, and Asia Pacific will reach $14.5 billion in 2015. Unified communications (UC) is an important, innovative capability that IT buyers and business executives believe will deliver financial and operational advantages. But the UC market's long-awaited takeoff hinges on detailed business cases that lay out the return on investment (ROI), as well as more interoperability between UC solutions and business applications. While all firms are demanding measurable business benefits to support UC business cases and deployment plans, the voyage to UC will be unique at each firm. IT strategists will progress from trials to near ubiquitous deployment of basic UC capabilities to improve collaboration and increase the velocity of business processes. On top of that, we forecast that companies will deploy enhanced UC capabilities to about 60% of employees in functions that will benefit most from embedding communications features like mobility and video directly into their business applications.

IBM Chairman/CEO on stage with President Obama

The economic slowdown was the main topic of the speech from IBM Chairman & CEO Sam Palmisano when talking to the press on CNBC, invited by President Obama.

In the exclusive CNBC interview with Maria Bartiromo, Sam Palmisano shared insights on how IBM plans to innovate in a rough economy.

New customer website live

We've just launched a new website for our customer Proceq: The Canin+ promotion website.

This new site is the forth promotion website that was supported by iscoord (advisory, project management). More information incl. screenshot can be found on our news page.

iscoord has also supported as supervisor, advisor and project manager for Proceq concerning their main website.