Selling applications has become the new dominant business activity of the telecom market

According to Usernews and research firms, companies are looking for technology to help them fill gaps left by smaller staffs, and to enhance productivity.

Selling applications has become the new dominant business activity for the telecom market.

It's important to offer

• real cost saving
• cost conserving
• productivity producing
• customer experience enhancing products and service.

The Big Trends

Global & North America PBX Line Shipments 2008 :

56 million lines shipped in 2008

• 12.9 mio. IP Lines (23.2%)
  
• 32.1 mio. Hybrid (57.73%
• 3.7 mio. TDM PBX (6.65%)
• 6.9 mio. TDM Key (12.41%)
  

(Source: Dell O’ro Reports)

• Broadband IP Telephony remains the most common carrier-based business VoIP solution with revenues exceeding $1.1 billion in 2008, compared to $857 million for hosted IP Centrex service within the US.
  
  
• Adoption varies significantly by size of business, with Enterprise businesses preferring a partial deployment, while SOHO businesses are more likely to go IP-only.

(Source: In-Stat)